Return Policy

 

Last updated July 09, 2020

 


 

Thank you for your purchase! We will do our best to enjoy a great shopping experience with us..

However, if for any reason you are not completely satisfied with your purchase, you may contact us to arrange for a return for a full refund or a replacement. Please refer below to our return policy.

 

RETURNS

 

At HouseBaristas we want you to be happy with your purchases. If a return is necessary we can accept returns within 7 days from the day products were delivered to you.

Products must be returned in the original and suitable condition for re-sale, with any associated products, tags and boxes intact. We will reject returns that are not in a suitable condition for re-sale.

 

RETURN PROCESS

 

To return an item, please email directly our customer service at housebaristas@gmail.com or complete our Contact Us form providing details for the reason of the return. Once we receive your Return Request, we will review your case and we will contact you for further instructions. If you wish, please include in your details your phone number as well. You can return your items securely packed using the original package and including your order receipt to the following address:

House Barista's
Attn: Returns

61A, 1st Apriliou

Larnaca, 6035  

Cyprus

 

Please note that, you will be responsible for the costs of returning the goods to us unless we delivered the item to you in error or if the item is faulty. We strongly recommend that you use a trackable method to mail your return. 

 

REFUNDS

 

After receiving your return and inspecting the condition of your item(s), we will process your refund or exchange. Please allow at least seven (7) days from the receipt of your item to process your refund or exchange. We will notify you by email when your return has been processed.

 

 

QUESTIONS

For any additional information needed or any clarifications concerning our return policy, please contact us at: 

housebaristas@gmail.com

Coffee beans, ground coffee and capsules in one online shop based in Larnaca Cyprus.